Shipping Policy
SHIPPING POLICY
Processing Time
All orders are processed within 1–3 business days. You'll receive a confirmation email with tracking information once your order ships.
Shipping Times
- United States: 4–12 business days
- Canada: 6–14 business days
- International: 6–20 business days
Delivery times are estimates and may vary depending on your location and carrier. Once your order leaves our facility, delivery timelines are managed by the carrier.
Tracking Your Order
Every order comes with a tracking number. You can track your shipment anytime on our Track Your Order page or directly at 17track.net.
Free Shipping
We offer free shipping on all orders during promotional periods. Check the banner at the top of our site for current offers.
Lost or Delayed Packages
If your order hasn't arrived within the estimated timeframe, reach out to us at sorvensupport@gmail.com and we'll look into it. We're not responsible for delays caused by customs or carriers, but we'll do everything we can to help resolve the issue.